Accessing application via a firewall

[sfarrow]

Here's another one for you. We have deployed the application to our client's server. If the application is launched externally (via their firewall), the LZX compiles and loads, but attempts to load its datasets from our web services (running on the same server) results in errors on the Jetty console that I believe originate from the LPS.


- Recoverable exception caught when reading response
- retrying a recoverable exception: java.net.SocketException: Connection reset


Running the application internally using the IP address of the server does not exhibit the problem.

Hoping you can shed some light on what is happening and how we may be able to resolve it.

Thanks.

Steve

[antun]

t attempts to load its datasets from our web services (running on the same server)

What do you mean by this? Are the web services on the same server as the LPS?

-Antun

[sfarrow]

LPS, the web application, and the web services are running on the same box.

[antun]

I belive these are from the LPS - they are generated by the httpclient library we use. This should be fixed in the next release, which will hopefully be quite soon. You don't need to worry about them for now.

You're using 1.0.1 correct?

-Antun

[sfarrow]

Our client's server is still on v1. Is it in the 1.0.1 release that this is fixed? Or another upcoming release?

We really need a solution in the coming days.

Thanks Antun.

Steve

[antun]

No, it's not fixed in 1.0.1. It should be fixed in 1.0.2, which is the upcoming release.

We really need a solution in the coming days.

Maybe I misunderstood you - I thought the only problem was that warnings were showing up. Is it actually hindering the functionality of the app too?

-Antun

[sfarrow]

Yes, the LZX comes up but when it goes back out to load http datasets (using web services hosted on the same server), the datasets never return.

I will followup by email with more log information.

Steve